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Forum Discussion
Psykko
11 months agoNew member | Level 1
Travelling overseas to China, the macOs APP "Reconnecting to the internet. This may take a moment"
Hi! I'm a MacOs user As the topic says, the APP dropbox not working anymore when I travelling to China even with a working VPN, can anyone help me with this? The VPN working for google, YouTube and ...
Jay
Dropbox Community Moderator
11 months agoHi Psykko, thanks for bringing this to our attention.
We are aware that our servers are inaccessible from China, and that some VPN services aren't able to connect to Dropbox from there.
This issue is outside of our control, so unfortunately we’re unable to offer any advice or assistance.
If you have any further queries, feel free to message back.
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