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Forum Discussion
Can't redeem HP 100GB offer
Hi, I recently purchased my HP Laptop that was supposed to have a redeemable 100GB storage offer. However, after logging in with my account, the storage space didn't update to the 100GB neither did I get any other message regarding the matter.
38 Replies
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Hello @Jay, thanks for answering in such a short notice!
My account is not new, however I don't think I have used the HP promotion code before somehow.
- Jay
Dropbox Community Moderator
Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile? - Yes, please.
- JayThanks, I've sent you an email, please could you reply to it when you get a chance!
Hello,
I am having the same problem after purchasing a new HP laptop. I saw the promotion in the myHP app, so I logged in to my Dropbox account to apply the promotion, but it does not appear to have been applied to my account.
- MeganHi SeraphAngel, I'd be happy to help!
Would it be okay for me to reach out to you via email, in order for us to investigate this closely?
Keep me posted! Hello, I am also having this problem. I just got my new HP computer on 12/24 and created a new dropbox account for this offer. But my account still says I only have 2GB of storage.
- Yes, thank you.
- JayHi karissac, did you complete the Get Started steps on your account?
@SeraphAngel, I've sent you an email, please could you reply as soon as possible.
