Double Charge on Bank Statement

No. So far they're sending me round in circles with bad instructions that can't be completed. It's starting to look a bit scammy. 

Indeed, it's not the case 100% of the time, Chantelle03, but it is very very common.

Has your issue been resolved, or do you still need assistance?

Hey SiWeSy, thanks for your feedback on this.

What we've seen over the years, is that usually our users are paying for different accounts, that either belong to other people, or they forgot they even had.

Can I send you an email, so we can investigate what's going on in your case?

Same issue and I didn't notice because my family has multiple accounts drawn from the same bank.. There seems to be a lot of people that have been being charged double for years and an issue that has been being reported for the same. I wonder how much dropbox makes off this "issue". It seems like something that they would notice on their side especially after so many reports. Class action?

Thanks for the ticket ID Chantelle03 - much appreciated.

I was able to locate it in our system and passed your comments on. You should be hearing from our experts soon, but please let us know if you have anything else to add. 

Hey Chantelle03, sorry to hear you're having issues with this.

Since it sounds like you've already contacted our support team, could you share your ticket ID so that we can look it up in our system?

Thanks so much!

Hello! Have you managed to get this sorted? I'm having the same issue and no luck getting any help at all!

Did you get this sorted? having the same issue!