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mrfabianjuarez's avatar
mrfabianjuarez
New member | Level 1
8 months ago

iPhone 14 Outlook app doesn't show files for Dropbox

When trying to attach a Dropbox file using the Outlook mobile app, a screen says "No files found."

I used to be able to create an email and then attach the Dropbox file using the Outlook app, but now this is not working. It's possible from the Dropbox app side, but not from Outlook.

Any idea why this is happening?

I've tried uninstalling/reinstalling Dropbox and removing/adding my Dropbox profile for Outlook, but this persists.

Apple
emails
File access
Mobile

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey mrfabianjuarez, thanks for bringing this to our attention.

    Have you tried uninstalling/reinstalling the Outlook app instead?

    Also, which Dropbox version and iOS version are you using?

    Let me know and we'll go from there.

  • mrfabianjuarez's avatar
    mrfabianjuarez
    New member | Level 1
    8 months ago

    I haven't uninstalled/reinstalled Outlook yet.

    I'm using the latest Dropbox version which I reinstalled from the app store yesterday. I'll need to find the iOS version for you.

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