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icheb's avatar
icheb
New member | Level 2
2 months ago

My Dropbox account has been deleted due to inactivity. Is it recoverable?

My account was deleted due to inactivity on January 15th, 2025. I received the warning emails but was concerned they were scam emails that were going around related to dropbox. 

Anyone have success restoring documents/accounts? I understand that after 12 mo activity they are auto deleted, but wondered if anyone has had success regardless. Thanks 

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1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    icheb wrote:

    Anyone have success restoring documents/accounts?

    No. Unfortunately not. Once deleted they are, as the email says, unrecoverable - especially given the fact its over 4 months since it occurred. As an example even if the data was deleted, not the account just the data, recovery is only 30 days.

    The only thing I can think of to recover would be via another device connected that hadnt synced to Dropbox?

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