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I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files

I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files

Xavier Montaner
Helpful | Level 5

Hi everyone.  Using Lightroom Classic and Dropbox.  I am getting messages from Dropbox that some preview files can sync.  See attached.  Also when I sync again folders with my computer thumbnails are very slow to populate again in my screen.  See below.  Anyone experiencing something similar? Thanks for your feedback 

 

 

Screenshot 2024-06-26 at 07.47.20.pngScreenshot 2024-06-26 at 07.48.01.png

19 Replies 19

Nancy
Dropbox Staff

Welcome back to our forum, @Xavier Montaner!

 

Can you clarify the syncing status and app version of your Dropbox app? 

 

Is this something that started happening now for the first time or did you face similar issues with Dropbox and Lightroom in the past?

 

Let me know more info.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Xavier Montaner
Helpful | Level 5

Many thanks Nancy. "Indefinitely" is the status... Please see attached how it looks now... Also attached version...

  Screenshot 2024-06-26 at 09.41.34.pngScreenshot 2024-06-26 at 09.43.18.png

Megan
Dropbox Staff

Hey @Xavier Montaner, I know it might sound trivial, but have you tried singing out of the app, and also re-starting the device itself? 

 

When did this start happening? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Xavier Montaner
Helpful | Level 5

Thanks Megan.  I did and the issue still there.  I also restarted the computer... Same issue...  it has been going on for months on and off.  Mosty on.  I think the whole think started when Dropbox made an upgrade affecting Apple equipment: the Dropbox folder was then located in a newly created "CloudStorage" folder... 

Xavier Montaner
Helpful | Level 5

I have also noticed the following when using the "Space Lens" Utility in my hardrive... Besides the Dropbox folder there is another one named "Group Containers" that I have no idea what it is.  Intentionally I don't keep much in my hard drive... Only software and my live Lightroom files for editing...  I am not an expert but the combination of Dropbox and Lightroom Classic may be creating the "monster / hidden" folder that takes a lot of space in my hard drive...Screenshot 2024-06-27 at 13.44.28.pngScreenshot 2024-06-27 at 13.44.15.png  

Megan
Dropbox Staff

Hey @Xavier Montaner, thanks for all the info! 

 

So, would you say that this behavior started when you updated and moved your Dropbox folder to CloudStorage?

 

Also, would you mind clarifying your device's OS too? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Xavier Montaner
Helpful | Level 5

Hi Megan, thanks for your help. 

 

Around that time, yes...  Device, Macbook Pro M1, macOS Sonoma 14.5 

Megan
Dropbox Staff

Hey @Xavier Montaner, in regards to the syncing issue: would you mind clicking "View file" and let me know where you're re-directed to? 

 

Are these 2 database files? 

 

As for the hidden folders that you mentioned I did some digging, and this is what I could find online: "the Group Containers folder on a Mac is a directory that contains data and settings related to different applications and services. Each application or service that uses the Group Containers folder has its own subfolder within it."

 

If you open the 201.14GB folder, what do you see there? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Xavier Montaner
Helpful | Level 5

Thanks Megan.  Please see below...

 

Screenshot 2024-06-28 at 16.56.06.pngScreenshot 2024-06-28 at 16.58.36.pngScreenshot 2024-06-28 at 17.00.11.pngScreenshot 2024-06-28 at 17.00.24.pngScreenshot 2024-06-28 at 17.00.41.pngScreenshot 2024-06-28 at 17.00.58.png

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