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Can I access the mobile Passwords app with a passcode instead of facial recognition?

Can I access the mobile Passwords app with a passcode instead of facial recognition?

Greg1951
New member | Level 2

I successfully use facial recognition to log in to Dropbox Passwords on my iPhone - what if my face is covered (say by a cast...)? There doesn't seem to be a way to access via password or passcode.

1 Reply 1

Nancy
Dropbox Staff

Welcome aboard the Community, @Greg1951

 

Besides facial recognition, you should also be able to access your Dropbox Passwords account by using your device PIN. 

 

Please give that a go, and let me know if it works/the option shows on your end.

 

Keep me posted for any updates.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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