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Forum Discussion
jongro
2 months agoNew member | Level 1
Will my existing data and photos be deleted, if my account is not paid?
I logged in after a long time and all my data and photos were deleted.
When I logged in again with Google because I couldn't log in, it came up as completely reset.
I think the payment for my account wasn't made continuously, is that why...?
Is there no way to recover my data and photos?
- Mark
Super User II
Dropbox does delete data if you are over quota and not paid - but it doesn't do this before warning you, repeatedly, via email. OR it also deletes data if you dont log in in 12 months - again though you are warned.
Have you looked at www.dropbox.com/events to see whats happened?
If this is what happened the data is not recoverable I'm afraid.
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