Forum Discussion

user30557041's avatar
user30557041
New member | Level 1
11 months ago
Solved

How can I check how much storage space I'm using?

By mistake I copied some big files to DropBox today, exceeding my quota.

I got a warning and removed the files ASAP. 
However, this warning stated that I had a 2GB plan, which is wrong. In the old days, my quota was extended with approx 4GB because of some referrals and other campaigns. 

How can I check if there was a mishap that resulted in a reset of my account (back to 2GB)?

Storage space
  • Rich's avatar
    Rich
    11 months ago
    DropBox30557041 wrote:

    How can I check if there was a mishap that resulted in a reset of my account (back to 2GB)?

    You can see the space you've earned on your Referrals page.

3 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    11 months ago
    DropBox30557041 wrote:

    How can I check if there was a mishap that resulted in a reset of my account (back to 2GB)?

    You can see the space you've earned on your Referrals page.

  • user30557041's avatar
    user30557041
    New member | Level 1
    11 months ago

    Thank you, Rich!

    The Referrals page confirmed I earned an additional 4.25 GB.

    A bit annoying that this is shown 

     

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi user30557041, and welcome to the Dropbox Community! 😊 I’m glad to hear you found where to check your storage usage. Huge thanks to our amazing Super User Rich for the help 🎉👏.

    By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. You might have seen me pop up around the Community. I love hearing how our members use Dropbox in their daily lives, and if you’re open to sharing, I’d love to hear how you use it too. ✨

    Who knows? Your experience might inspire others, spark new ideas for our internal team, or even help us share some handy tips & tricks to make your workday even smoother. 🚀

    Looking forward to hearing from you,

    T 😺 (Dropbox Community Manager)

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!