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poptartcowboy's avatar
poptartcowboy
New member | Level 2
3 years ago
Solved

How do I access, use my client's dropbox without enlarging my free account?

My client has photos I need to edit and re-upload back to him with a update name.

The last time I somehow incurred way over the limit and I am not sure how I did that. I had to kill my account because I could not throw his stuff out without his approval tho they were in my dropbox, and start over!

 

help me!

 

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  • Walter's avatar
    Walter
    3 years ago

    Hi there poptartcowboy, thanks for using Dropbox and welcome to the Community.

     

    It sounds like your client shared a folder with you. Shared folders take up space on all members of the share. 

     

    If you'd like to upload to your client's account without impacting your own quota, you can ask them to share a link with view only rights for you to access and download the files.

     

    From there, they'll need to open up a file request for you to upload the files after you've edited them.

     

    I hope, this helps!

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there poptartcowboy, thanks for using Dropbox and welcome to the Community.

     

    It sounds like your client shared a folder with you. Shared folders take up space on all members of the share. 

     

    If you'd like to upload to your client's account without impacting your own quota, you can ask them to share a link with view only rights for you to access and download the files.

     

    From there, they'll need to open up a file request for you to upload the files after you've edited them.

     

    I hope, this helps!

  • poptartcowboy's avatar
    poptartcowboy
    New member | Level 2
    3 years ago

    HEY WALTER!

    Thanks for the quick comeback. I will indeed ask him to do such. ... thanks for the links! I will pass them on in case!  SO appreciate the help!

     

    cowboy

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No biggie poptartcowboy - I'm just happy I could help. 

     

    See you around the Community and have a  lovely weekend ahead!

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