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Stgcmtj's avatar
Stgcmtj
Explorer | Level 3
3 years ago

Can't install the Dropbox app for Samsung Tab 4 10.1

 I have been trying to download the Dropbox app for my Older Samsung Tab 4 10.1...It is using Android Ver 5.0.2.   I have tried from the Play Store and from the Dropbox site.. Will not download no matter what.. Is it that this Tablet is just outdated?  If so I will quit trying.  I want to use the older tablet as the MS Excel program is free and works on the 10.1 screen.. but not on my newer Samsung Tab A7 10.4 ... 

Android
Dropbox Basic
Install
Mobile

1 Reply

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Stgcmtj, thanks for bringing this to our attention.

     

    Unfortunately, the Dropbox mobile app needs to have Android 7.0 or above in order to be installed.

     

    The tablet would either need to be updated, or if it isn't possible, a newer device would be needed.

     

    If you have any further queries, feel free to message back.

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