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jhmosow's avatar
jhmosow
Explorer | Level 3
2 years ago

How to close a Word document, it seems I don't have the option?

The close link in the Word for Web application does not work.  I cannot see any settings to resolve this issue.  I have cleared cache and cookies and tried again but it still does not work.  I have tried using both Chrome and Microsoft Edge on a PC and Safari on a Mac.  How do I resolve this?  We are training some newbies on edit documents and need to let them know how to properly close the file.  I have done the Save As/Rename, and while that works, it does not close the tab for the document and we end up with another tab.  Thanks

Dropbox Basic
Microsoft
Microsoft Office

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jhmosow, I hope you're doing well!

     

    After doing some research into Microsoft's end, it seems that to close a document, simply close the browser tab or window. In Word for the web, your document is saved automatically as you work.

     

    I hope this helps!

  • jhmosow's avatar
    jhmosow
    Explorer | Level 3
    2 years ago

    Thanks.  The Close option worked last year.  I know about closing the tab but it is odd to have the Close option show without the link.

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