I'm getting an error in Microsoft Exchange when saving an attachment

Have you tried unlinking and relinking just to make sure its fully connected correctly via O365 control panel?

Hi cwhitfield​, thanks for bringing this to our attention.

Could you try the following steps to see if this helps:

1. Quit Exchange
2. Disconnecting Exchange from this page
3. Restart Exchange
4. Log in to Dropbox in the extension

Keep me updated with any progress!

Jay,

I'm getting the following error attempting step 2. Disconnecting Exchange from this page.

Error (404)

We can't find the page you're looking for.

Could you try switching browsers to see if this helps?

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

Jay,

I'm using the desktop version of Exchange.

Hey cwhitfield​, I hope it's okay for me to jump in here.

Are you still facing this issue? If so, please send us a screenshot of the error you're getting, so we can take a look.

Thanks.

Error message using the save attachment feature of the Dropbox Outlook App.

Error message when using the Share Files feature of the Dropbox Outlook App.

Hannah, any help you can provide would be much appreciated.

Thanks for the screenshots, cwhitfield.

Can you please try Jay's steps again, but use this page on the step that gave you the error?