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NStephens's avatar
NStephens
Explorer | Level 3
3 years ago

You can view the document as an attachment below (if it’s under 25 MB)

Is there a way to disable the feature that is sending my documents as attachments if it's under 25 MB? This is defeating one of the main purposes we are trying dropbox. We need the information to remain secure, not viewable as we are emailing it back and forth to our customers. I am unable to talk to a live person at Dropbox - the customer service is not good. We have a trial of Dropbox Sign.

Dropbox Sign

2 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi NStephens, thanks for bringing this to our attention.

     

    I'd recommend contacting the Dropbox Sign support team for further information on this matter via this link.

     

    They'll be able to assist further from there on.

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