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I need urgent access to the files I had in a closed Dropbox team account.
Hello Dropbox Support,
My name is Eldad from Eldad Photographers.
I urgently request temporary access to a closed Dropbox Team account (eldadoffice Dropbox), registered under [removed].
Due to a major price change we canceled our plan. Exactly during that time, a war broke out in Israel, our work stopped completely, and I volunteered to help with search and rescue operations.
In the chaos, important client materials remained online. These files are now urgently needed for legal and professional obligations.
My current contact email is [removed].
Please help us recover access temporarily, even for an additional payment if needed.
Thank you very much,
Eldad
Eldad Photographers
[personal information removed per the Community's Guidelines]
1 Reply
- Mark
Super User II
Once an account is closed the data is usually deleted immediately I'm afraid. Its unlikely any data is recoverable as Dropbox doesn't store data of closed accounts.
The only way to ask for help is via http://www.dropbox.com/support while not logged in here - even to this forum. Therefore try using an incognito window.
