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Forum Discussion
Receiving one-time code to email I can't access
I have to change my email
2 Replies
- I want to log into my account but it sends me a security code to my email that I no longer have how to do please help me I need it
- Rich
Super User II
Ousmane wrote:
I want to log into my account but it sends me a security code to my email that I no longer have how to do please help me I need itYou can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
