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BIMFINITY's avatar
BIMFINITY
New member | Level 2
3 years ago

Server Location and Data Storage (singapore-Based)

Hi,

 

I am a business plan subscriber.

We are operating based in Singapore.

Due to security reasons and requirements for file storage by the local Authority, we are reuiqred to produce a written document to shown where the data are stored at for dropbox, which server, and the lcoation of the server.

(something similar to Alicloud or related cloud storage service provider).

 

Could you provide us with above related information please?

 

Thanks.

 

BR,

Justin

BIMFINITY INT.

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey BIMFINITY, thanks for reaching out to the Dropbox Community.

     

    I believe that you'll receive better assistance regarding your request, if you reach out to our support team directly.

     

    They'll be able to provide you with more info about the data server locations and if what you're requesting is possible.

     

    Once you reach out to them, please come back to this thread with the ticket number of the communication.

     

    Thanks!

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