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wh3's avatar
wh3
New member | Level 2
2 years ago

Severely hacked by someone that I know of very sensitive information that I need to recover somehow

Someone that I do hacked into my account and stole files pictures very sensitive information that I really need to recover and I am a beginner upgraded to Dropbox plus because it was working well for me and then the next thing it was taken from me I have proof of The commands that were written and screenshots and things of how it was done times it was done and I didn’t know it until it was too late. Can someone please help me

  • wh3's avatar
    wh3
    New member | Level 2

    I am a beginner who was severely hacked this morning. All my sensitive files etc. was gone before I even knew it. Can someone just talk to me a little bit about it please
  • wh3's avatar
    wh3
    New member | Level 2


    I am beginner who was hacked this morning can someone please discuss this with me so I can understand what I did or didn’t do I need help severely
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there wh3 - sorry to hear about this

     

    I'd recommend getting in touch with our support team directly for further assistance in this case as they'd be better equipped to help with your query. 

     

    To do so, make sure to use an incognito window without logging into any Dropbox account and fill in this form with all the relevant information and an email address we can currently reach you at.

     

    Once you do this and get a ticket from our system, you can share its number here with us so that we can look it up in  our system as well if needed.

     

    I hope this gets resolved for you soon.