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jonasschlueter's avatar
jonasschlueter
Helpful | Level 5
5 months ago

The 2 Factor Authorization uses a difficult CAPTCHA system

Daily Dropbox user since time immemorial. Today, I had to "solve a puzzle"—providing free training data to an invisible data merchant—retrieve a code from my email, and complete a CAPTCHA. You've lost control. I rely on Dropbox as a productivity tool; this hostile design directly opposes its intended utility. The tool is steadily deteriorating.

account access
security
two factor authentication

1 Reply

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  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Welcome to the community jonasschlueter​

    Thank you for providing this feedback, sharing complaints online may sometimes feel like shouting into the void. But we really do take user experiences like this into account, and we'll be sharing your feedback with the team.

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