Featured ContentStorage Space FAQs Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here.
Most RecentNewest TopicsMost RepliesMost LikesNo Replies YetSolutionsTagged:TagMy referral shows as ineligible so I didn't get the bonus spaceThe total storage used doesn't match the size of files I see under the All files page.I did't receive my referral bonus even though email and invited devices were newI've deleted all of my files on the desktop app, but my Dropbox account is still over-quota.My (free) Dropbox account appears to have lost its extra referral space.SolvedReferral shows as ineligible. What can I do?Deleted everything, still over quota.SolvedDropbox is full of a backup, but I cannot find the backup anywhere.The referrals I sent to my friends are showing as ineligible.SolvedDropbox says I have 7.9GB of backup files, but I don’t know how to find them and delete them.
TagsStorage space466 Topicsdesktop95 TopicsReferrals95 Topicssync34 TopicsDropbox Backup23 TopicsQuota2 TopicsDropbox Basic1 TopicDelete1 Topic
