Featured ContentStorage Space FAQs Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here.
Most RecentNewest TopicsMost RepliesMost LikesNo Replies YetSolutionsTagged:TagI did't receive my referral bonus even though email and invited devices were newSpace unavailable when trying to access a shared folder. Is my quota not enough?My account is full and the desktop app is stuck syncing, so I can't delete any more filesMy referral is marked as ineligibleDropbox says I have 7.9GB of backup files, but I don’t know how to find them and delete them.My Dropbox shows full (2 GB used) but the account is completely empty.Dropbox says I'm over limit, but I don't see how or why. Is my computer at risk?Referral shows as ineligible. What can I do?Deleted everything, still over quota.SolvedDropbox took away all the GBs I had earned by referring other users. Why is that?
TagsStorage space466 Topicsdesktop97 TopicsReferrals92 Topicssync38 TopicsMac29 TopicsDropbox Backup22 TopicsError Messages7 TopicsQuota3 TopicsDelete1 Topicaccount access1 Topic
