We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Luisfernava's avatar
Luisfernava
New member | Level 1
8 months ago

Deleting files to free up space should be reflected immediately

Deleting files to free up space should be reflected immediately on your Dropbox account. Why do I have to wait 12 hours to see the changes applied? If I reach the limit of my storage, that's what happens.

I can't upload files because the system still thinks I'm full, when I'm not. 

1 Reply

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!