Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

sandyshore's avatar
sandyshore
New member | Level 2
2 years ago

Dropbox on PC is not syncing with my Android phone

I originally installed Dropbox on my PC. I have since synced files with different Android phones. Now, my phone does not sync with my PC. I have uninstalled and reinstalled DB on my phone, but the only files that appear on my phone are 'Get started with Dropbox' and other useless stuff.

Please help!

Android
desktop
Mobile
sync

1 Reply

Sort By
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi sandyshore, thanks for bringing this to our attention.

     

    Are you certain that you're signed into the same email address on the Android app that is visible in the desktop app?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions