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Ian J.6
10 months agoNew member | Level 1
Reloading Apple photos from Dropbox folder
I had a major problem upgrading an iphone and bottom line lost all my UGC from 2020-2024 (corrupted back up).
I have all the iphotos from that period in Dropbox. I want to put them back onto my phone. I tried synching them but what happened was they all went in with the current date and time and lost the meta data.
Anyone have any idea how I get around this? It failed to recognize locations and dates.
1 Reply
- Walter10 months ago
Dropbox Community Moderator
HI there Ian J.6 - sorry to hear about this.
Can you please let us know the exact steps you took to do this?
I mean, how did you sync your photos on your phone in the first place?
Let us know more information and we'll take it from there.
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