Forum Discussion

VictorRayan's avatar
VictorRayan
Explorer | Level 4
3 years ago
Solved

How to cancel current syncing between Dropbox and Google Drive

I selected a wrong large amount of files to import from Google Drive to Dropbox. I would like to know how do I cancel this operation on Dropbox web. is there a way to do that?

  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for the update here, Victor.

     

    This feature is only available on dropbox.com, so doesn't closing your browser stop the process completely? 

     

    Or is the process still active in the background, even after closing the browser?

     

    If that's the case, can you disconnect Google from your connected apps and then reconnect it to see if that works?

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey VictorRayan, thanks for your post.

     

    If you just close your browser? Does that help?

     

    Keep me posted!

  • VictorRayan's avatar
    VictorRayan
    Explorer | Level 4
    3 years ago

    No, I'm referring to the direct synchronization between Google Drive and Dropbox that feature called "Add from Google Drive" in the home page. This process, just establishes a communication direct from the Dropbox server and Google to import all selected files, so the process occurs out from client (my one) machine, and yes in the cloud. So, there I didn't found any option or path to cancel this operation when I selected a set of wrong files that can take a very long. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the update here, Victor.

     

    This feature is only available on dropbox.com, so doesn't closing your browser stop the process completely? 

     

    Or is the process still active in the background, even after closing the browser?

     

    If that's the case, can you disconnect Google from your connected apps and then reconnect it to see if that works?

  • VictorRayan's avatar
    VictorRayan
    Explorer | Level 4
    3 years ago

    Really worked after after a while, by disconnecting the app, very thanks!

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