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Forum Discussion
I lost access to my email and Dropbox do not support me to get my files back
I have opened many tickets in months to solve my problem and you never finish to help me.
My lost email: [removed per the Community's Guidelines]
My current email that I use to open tickets (please verify the historical sequence of tickets that I opened in this channel and using the support center in my current account): [removed per the Community's Guidelines]
My problem is not solved yet!!
I have been trying to get my files back from my lost account using different support tickets with you, but you always close my tickets without solving my problem. My case is very particular and strange, and you should give me proper attention e exeptions to solve it.
I need my files back!!
1 Reply
- Mark
Super User II
Dropbox do not guarantee access to accounts without access to email I'm afraid. There are plenty of posts on here where they've publicly said that they are unable to help.
I'm afraid the ONLY people who can help are Support who you are already dealing with. This is a public forum so nobody here can help.
