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Elaine4's avatar
Elaine4
Explorer | Level 4
2 years ago
Solved

Can I edit the name of another user that appears in my contacts?

How can I edit a contact name?

 

Background - the email address is the same (its a jobtitle@companyname.com) but the person now in place has changed. I have deleted contacts but when I re-add to reverts back to the previous persons name and has that person left under a bit of a cloud it is rather unfortunate. (Previous thread closed)

  • Nancy's avatar
    Nancy
    2 years ago

    Sorry for jumping in, Elaine4

     

    In general, when you share a folder with someone else on Dropbox, this will save their account name in your contacts (for future use). 

     

    The only way that this name can be changed is if the person themselves update it via their own account settings, like Hannah mentioned above.

3 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Elaine4, thanks for reaching out to our Community with your query.

     

    If you're referring to changing the name of the account of this user, I'm afraid you can't edit it yourself.

     

    The person that currently owns the account, will need to go to their Dropbox settings where they will see an option to edit their name.

     

    I hope this helps, but let me know if you have any questions!

  • Elaine4's avatar
    Elaine4
    Explorer | Level 4
    2 years ago

    No, the contact is someone I share a folder in my Dropbox, not my Dropbox.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry for jumping in, Elaine4

     

    In general, when you share a folder with someone else on Dropbox, this will save their account name in your contacts (for future use). 

     

    The only way that this name can be changed is if the person themselves update it via their own account settings, like Hannah mentioned above.

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