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Arline's avatar
Arline
New member | Level 2
7 months ago

How can I delete my account? I had many files, but they're gone now.

I can't find anything on the site to delete my account.  How do you delete your account??  I had thousands of pictures in a file on dropbox and they are gone.  There is nothing in my account.

 

 

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey again Arline!

    Quick check-in to see if you caught my last reply. Do you need more help?

    If yes, then I'm happy to assist. If everything is sorted, we'd love to hear what fixed it. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey Arline, sorry to hear about that! 

    In regards to your missing content, is it possible that you're accessing a different Dropbox account? I was thinking that maybe you're accessing a brand new account, hence the missing files.

    Have you checked your deleted files page, and events page by any chance? 

    When it comes to deleting your account, I was wondering if this link works for you. 

    Keep me posted, and we'll take it from there!

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