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I can't sign in due to a security code being sent to an email I can't access
Dropbox on my PC and iPhone used to be perfectly synced. When I added or edited content on either, it would show up on the other usually within minutes. I recently got a new PC and when the installers set it up my DB worked great on my new PC. Except that I soon discovered that it was no longer synced to my phone. So I deleted my iPhone DB and tried to just sign in again on my phone in hopes that would solve the problem. Little did I realize that to sign in you requires username (e mail address), password and then DB sends a six digit security code to your e mail address (the one you used to sign in). The problem is that e mail address no longer exists, and I can't recreate it so I can't retrive the security code they send me to sign in. So now I've lost all my DB content on my phone and can't figure out how to re open that account on my iphone so that all of my PC DB files will sync to it. HELP! Thanks Mac
3 Replies
Thanks, Jay. Yes, I was able to sign into my DB account on my phone but now there are just a couple document files and some photos. It the dozens of important doc files (F Drive files) that I access daily are still safely available on my PC but not on my phone. How do I get them to sync ? How do I get my PC DB files to populate my IPhone DB?
thanks Jay- Jay
Dropbox Community Moderator
Are the files you want visible on the Dropbox site? Are you certain that you're logged into the same account?
Do you see all your devices on this page?
