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Please take NO for an answer to setting up 2-factor authentication.
I am one member in a dropbox family account. It appears almost anytime anyone in the family logs in, after giving the password, this screen appears.
That page only allows for TWO responses: "Next" to create 2FA or "Set up later". You need a THIRD option, "No I do not want 2FA".
Dropbox killing us with what are effectively denial of service attacks because inexperienced users are clicking on Next and making problems for future attempts to login.
Please, please, please: Dropbox take no for an answer and allows us to turn off those constant prompts. We can still turn on 2FA without the prompt if we decide is appropriate.
I am well aware 2FA is in many case, a wise security step.. But not always. I have been a computer scientist for over 55 years and that experience includes numerous credentials and a fair amount of expertise in security. Dropbox, you provide the option to NOT use 2FA, stop making it so difficult to exercie that option. Respect you customer.
I must leave now, and waste a bunch of time helping another family recover their account to which the 2FA has created a Denial of Sevice attack.
2 Replies
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- Megan
Dropbox Community Moderator
Hey backup_spoa, thanks for posting here today!
I definitely listen to you, and see where you're coming from.
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our support product.
If you need something else, please let me know and I will be more than happy to help every step of the way.
Roga41Dropbox Staff
Hi, backup_spoa
You have the option to keep that authentication page to always show up every time you log in to your Dropbox account. When you first log in to your account, you can click the " Remember Me" button so that Dropbox will trust your computer already the next time you log in and will no longer have to suggest to you to enable the 2 factor authentication . Here is a screenshot for your guidance . Hope this helps.
