cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Transfer subscription to another account

Transfer subscription to another account

Teoh SL
New member | Level 2

I used to use my yahoo account for dropbox. but this time I accidentally paid for my subscription using gmail address, can the subscription be transfer to my right email which is the yahoo mail ?

1 Reply 1

Rich
Super User II

@Teoh SL wrote:

I used to use my yahoo account for dropbox. but this time I accidentally paid for my subscription using gmail address, can the subscription be transfer to my right email which is the yahoo mail ?


There's no way to transfer a payment or subscription from one account to another. Your best option will be to move your files to the upgraded account and use that one going forward. If needed, you can swap the email addresses on the accounts using a third placeholder email address.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
What do Dropbox user levels mean?