Unassign License without Deleting User from team

Katie H · ‎08-02-2022

We have a business plan user who will be taking a few months off work. We would like to unassign his license without deleting his user account. Is that possible in Dropbox? We could suspend it, but that still requires a license.

Hannah · ‎08-02-2022

Hey @Katie H, thanks for posting your question today!

I'm afraid it's not possible to unassign a license and free it up, without deleting a member from your team.

Sorry I couldn't be of more help here.

Let me know if you have any other questions.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Hannah · ‎08-02-2022

Hey @Katie H, thanks for posting your question today!

I'm afraid it's not possible to unassign a license and free it up, without deleting a member from your team.

Sorry I couldn't be of more help here.

Let me know if you have any other questions.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Unassign License without Deleting User from team

Unassign License without Deleting User from team

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