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How to change old email address to my new one, without access?

How to change old email address to my new one, without access?

Darius4
New member | Level 2

Hello, I have been using dropbox for a long time, but my email has changed a long time ago, and the old one is not available, how can I get my new email address?

1 Reply 1

Megan
Dropbox Staff

Hey @Darius4, how are you this Monday? 

 

Is it safe to guess that you no longer have access to the account itself? If so, do you happen to remember your password?

 

One of the first things I'd personally check, would be if there are any connected devices, that might still be linked to the account. 

 

That way you can download your files from there, and then create a new Dropbox account. 

 

Let me know more, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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