Forum Discussion

dec1881's avatar
dec1881
New member | Level 2
3 years ago
Solved

file space showing more than it should

Dropbox says I have 7.8 gb of personal files. When I look at the account there is markedly less than 0.5 gb. How do I fix this? Should I cancel the account and resign up?

Storage space
  • Rich's avatar
    Rich
    3 years ago
    dec1881 wrote:

    Dropbox says I have 7.8 gb of personal files. When I look at the account there is markedly less than 0.5 gb.

    Check your Backups page.

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    dec1881 wrote:

    Dropbox says I have 7.8 gb of personal files. When I look at the account there is markedly less than 0.5 gb.

    Check your Backups page.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!