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Forum Discussion
Storage Space Used is NOT Accurate
Dropbox indicates 12.2GB of space is used but I only have 794MB of files. It lists 11.4GB in BackUp files. How do I view and delete these "backup" files to get more usable space?
- Mark
Super User II
The storage space IS accurate, as it says the files are in Backup which you can access at www.dropbox.com/backups
Thanks for the reply. So there is a separate app to see the backups? Weird to me they would not be visible at the main login page. Also, I cllicked the link you provided and still can't see any of the files. I clicked the 3 dots and tried to download the files so i could see them, but Dropbox would not let me do that either. Can you please provide instructions on how I can view and delete these backups to get more space. I believe the file that are in my main folders may be all I need backed up but can't view to evaluate and take actions.
- Mark
Dropbox Backup is a completely separate system to the main 'sync' part of Dropbox.
As its so easy to have data loss here I'd suggest having a look at https://help.dropbox.com/organize/how-to-use-dropbox-backup and using that to cancel/delete backups you dont need.
