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Forum Discussion
Making all of my files available offline on Mac OS 15.4
Hi, many (about 50% of 22GB) of my files and folders are displayed with the cloud icon, even I have the settings to always offline.
When I click on the cloud icon for these files a I get error:
The operation couldn’t be completed. Operation not permitted
When I try to opne the file, the first time the same error appears, when I try the second time, the file is opened fine and the cloud icon disappear.
How do I fix this? I need to make sure all my files are offline on this Mac but I can't manually open 20k+ files
No sync issues:
Thanks in advance
12 Replies
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- Walter
Dropbox Community Moderator
Hey TomasVEUS - thanks for using Dropbox and welcome to our Community!
Are you able to select your whole Dropbox folder or any folders you see as online-only and right click on them to see if you get the option to make them available offline on your computer? Have you tried moving those files out of your Dropbox folder and back in again since you first noticed this?
Let us know more and we'll take it from there, Tomas.
No, all of the folders fail. When I click the icon, it changes for about 10 - 20 seconds as sync initiated and than it fails with the error above:
I have not tried to move the files out - it is a very large number of them
Sure, here it is:
- Walter
Thanks for the screenshot TomasVEUS - most appreciated! Could you also let me know the location of your Dropbox folder as per the app's preferences under the sync tab?
It's the default: /Users/tomasv/Library/CloudStorage/Dropbox
- Walter
Thank you for clarifying that for me, Tomas. Can you check the permissions of the problematic files and folders by using these steps and let us know what you find?
I checked about 10 of the folders, same permissions for most, including the folders that work just fine.
Small differences in everyone as some folders have no access but that should not matter as tomasv (the user in which context the process runs) has both read & write.
I also don't think it's permissions because of the 2nd time opening and the file gets downloaded
- Hannah
Hey from me as well, TomasVEUS.
So, just to confirm, if you control-click the Dropbox folder itself, and choose the "make available offline" option, it fails with the above error after trying to sync for a while?
Can you give the Dropbox app full disk access, by following the steps here, to see if it helps?
Hi, Dropbox already has full disk access:
When I control click on the Dropbox folder and select make it available offline, it added the green check marks to many of the folders, but the cloud icon is still there and those files are not synced:
