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KRKendall's avatar
KRKendall
New member | Level 2
16 days ago

I need help signing in to my account

I have a personal Dropbox account, I am ok with it.

 

However, I have become secretary of  a non-profit organization, and I need to get access to the Board of Directors Dropbox account.  When I try to sign in to DB, it signs me into my personal account, and won't let me sign in to the Group Dropbox. How can I signin to the group account?

thanks

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Account Access
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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    16 days ago

    Hi KRKendall, thanks for bringing this to our attention.

    Are you able to log out of your personal account, and then sign into your work account?

    Do you have a password manager that is automatically logging you in to your personal account?

    This will help me to assist further!

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