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Forum Discussion
I received an email for a survey. Is it real or a scam?
I have just received an email asking for participation in a survey for dropbox. I note there was one 2 years ago, is there one happening again, or is it a scam?
6 Replies
- Walter
Dropbox Staff
Hey kim60 - thanks for using Dropbox and posting on our Community!
Could you take a look at the email and let us know more about its content and also clarify if it's coming from an official Dropbox domain?
Let us know more and we'll take it from there.
- Rich
Super User II
Hover your cursor over the links in the email (hover, not click!) and see where they point. What's the domain in the URL?
[Removed as per Community Guidelines]
surely if there is a survey out, dropbox would make that plain on the dropbox site. Email looks to come from dropbox although maybe not. There is also an offer of a $15 virtual gift card of choice (Amazon, Bank Deposit, Charity donation etc) for the first 500 people. Feels dodgy to me.
- Rich
That doesn't appear to be a link to the survey, but to a placeholder image file that was likely part of the message.
surely if there is a survey out, dropbox would make that plain on the dropbox site.
Why would they do that? What if the survey was only meant for existing users, or sent to a subset of customers? People on a specific plan, or people using a particular platform or version of the app? Unless the survey applied to everyone, user or not, there would be no point in mentioning it on the site.
While I have seen some company sites post surveys, most of the ones I've received via email are rarely ever mentioned on the main sites for those companies. It's targeted marketing.
There is also an offer of a $15 virtual gift card of choice (Amazon, Bank Deposit, Charity donation etc) for the first 500 people. Feels dodgy to me.
Dropbox has done that many times in the past, as have many, many other companies when hoping to encourage participation. It's nothing out of the ordinary, for any company.
- Mark
There is also an offer of a $15 virtual gift card of choice (Amazon, Bank Deposit, Charity donation etc) for the first 500 people.
I've had these before. They are usually very specifically targeted surveys hence why its to a particular subset of consumers only.
You can opt out of these via the unsubscribe links at bottom of the emails.
