Forum Discussion

badboyer's avatar
badboyer
Explorer | Level 3
2 years ago

Logged into wrong Dropbox account on my new phone

I had an account that I had three gigs. Also with files on my Dropbox it won't let me go back to my old one. How do I get back my old account?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi badboyer, and thanks for your post. 

     

    Can you clarify what you see exactly, when trying to access your old Dropbox account? A screenshot can also be helpful. 

     

    Let me know when you’ve got more updates.

  • badboyer's avatar
    badboyer
    Explorer | Level 3

    when  i re did  drop box to my new phone it  did not  put  my old acc back it i am trying to  get  my  old acc back with all my pic  with  it 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      You need to log on to the old account using the old accounts email and password. That is the only way to get it back.