Reaching Maxium capacity messages not accurate

[Tziporah Cohen]

Hi all, I am getting alerts from Dropbox saying I am reaching capacity limits and won't be able to sync soon, despite having 2.4 GB of unused space. Any insight into this? Thanks.

[Rich]

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@Tziporah Cohen wrote:

I am getting alerts from Dropbox saying I am reaching capacity limits and won't be able to sync soon, despite having 2.4 GB of unused space.

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The notification likely triggers when you reach 80% capacity, which is the amount of storage you're currently using. There are no settings to customize the notifications, but you can turn them off on your Notifications page.

[Tziporah Cohen · Accepted solution]

Thanks, that makes sense. I guess when you have aquired more storage the 80% threshold for alerts comes too soon.