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Why do I need to upgrade my dropbox account to access someone else's folder?

Why do I need to upgrade my dropbox account to access someone else's folder?

tannerdog
Explorer | Level 3

Why do I have to upgrade MY dropbox account to access files in someone else's folder who has shared with me?  Are they not paying for the file storage already?  Charging me for the same files seems a bit crooked and frankly the reason why I dont use Dropbox more.   BOX.COM doesn't do this.  I pay for storage so others dont have to.     

 

1 Reply 1

Lusil
Dropbox Staff

Hello @tannerdog, thanks for checking in with us. 

 

In general, a shared folder takes up space in all member’s accounts. You can find more information about this, here.

 

If you want to have access to the content without needing to edit it though, you can ask the user who added you to the folder to send you a shared link to it, instead. 

 

I hope this helps to some extent, but let me know if you have any other questions, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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