Dropbox - running out of space and unable to delete files

[dhm2222]

Hello,

I have the dropbox with 2gigs of storage. There are 3 gigs in storage. I am trying to delete files, and to download some of the files so that I can clean my stoarge out. I am unable to do either. Am I locked out? I don't necessarily need to upgrade right now.

Thank you,

Dan

[Rich]

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@dhm2222 wrote:

I am trying to delete files, and to download some of the files so that I can clean my stoarge out. I am unable to do either. Am I locked out?

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Dropbox doesn't prevent you from deleting or downloading files when you're over your storage quota. What, exactly, is happening when you try?