Forum Discussion

christmasgirl's avatar
christmasgirl
New member | Level 2
3 years ago

Can't get passed the upgrade offer page to see my files

I want to download some files and then delete them from dropbox to free up storage space. When I login I get a page saying your're almost out of space with a range of upgrade options. I don't want to upgrade but I can't get past this page to see my files so that I can manage them to free up storage. 

Storage space
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1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey there christmasgirl, sorry to hear you're having issues with this.

     

    There should be a way to close this window - could you try clearing your browser's cache and/or using another browser and let us know how it goes?

     

    Thanks!

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