cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't upload to someone else's Dropbox account as I'm out of storage

Can't upload to someone else's Dropbox account as I'm out of storage

perezdavid1990
New member | Level 2

Hi guys,

I need help!

I am trying to share files in SOMEONE ELSE'S dropbox that has space, but it won't let me.  It says I don't have enough storage.

This doesn't make sense, help!

1 Reply 1

Walter
Dropbox Staff

Hi there @perezdavid1990 - sorry to hear you're having issues with this.

 

It sounds like you're using a  shared folder which takes up space on all of the members of the share. 

 

If that's the case, you can ask your collaborator to open up a file request for you from their end. In that way, you'll be able to upload back to their account without affecting your own account's storage. 

 

I hope this helps and please keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?