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Mac: Can I delete the log files & instance3 within the hidden .dropbox in my Document folder?

Mac: Can I delete the log files & instance3 within the hidden .dropbox in my Document folder?

nyssa_dmcg
Explorer | Level 3
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In a mission to minimise the size of my System Data. I noticed that when I revel hidden folders in File Browser, it's showing a .dropbox folder that has a large amount of log folder & instance3 folder. Just wondering if it's okay to clean these 2 folders out (I won't delete)? 

Screenshot 2023-05-18 at 4.45.48 pm.png

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Thanks for your patience, after consulting with our team, the instance folders can contain real data, which shouldn't be deleting.

 

Additionally, deleting the log folders can cause a resync, which could result in compounding errors. It could also end up generating additional logs.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Jay
Dropbox Staff
Go to solution

Hi @nyssa_dmcg, thanks for bringing this to our attention.

 

Could you clarify where you found this .dropbox folder in your file structure, in order to determine where it is?

 

Deleting the logs shouldn't be an issue, however, I'd hold off deleting the instance3 folder just yet.

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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nyssa_dmcg
Explorer | Level 3
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Hi Jay,

Thanks for your reply. I got there from the Apple button>About This Mac>General>Storage>Documents>File Browser>Then Reveal Hidden Folders and what's in the screenshot is showing. 

Let me know if you need more info.

Jay
Dropbox Staff
Go to solution

Thanks for your patience, after consulting with our team, the instance folders can contain real data, which shouldn't be deleting.

 

Additionally, deleting the log folders can cause a resync, which could result in compounding errors. It could also end up generating additional logs.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

nyssa_dmcg
Explorer | Level 3
Go to solution

Hey Jay,

Thanks for confirming, I won't be touching those logs after all! Won't want to break the rest of the files for sure. 

Nyssa

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    nyssa_dmcg Explorer | Level 3
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    Jay Dropbox Staff
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