Error when trying to preview a long Capture video I recorded.

[NiFu]

Hi there, I just recorded a long video on Capture and I can't play it... (I send it to other colleague, they can't play it either). I work on a MacBook pro. 

I used the Capture app to record and use safari as browser (also tried on chrome, didn't work as well). 

This message is written: "The media could not be loaded, either because the server or network failed or because the format is not supported."

What can I do to fix this? 

[Megan]

Hi there, @NiFu, let's jump right into this! 

You mentioned that it was a long video. Let me know more in regards to the video's size.

If you happen to have a screenshot of the error too, I'd love to have a visual if you could attach it here. 

Let me know more, thanks!