Thumbnails not loading in Dropbox folder in Explorer

rickw55

There apparently was a thread on this but it has been archived.

Photo thumbnails in Dropbox folder in Windows 11 Explorer do not load. What can I do to correct this?

Jay

Hi @rickw55, thanks for bringing this to our attention.

Are your files marked as available offline, or are they online-only?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Jay

Hi @rickw55, thanks for bringing this to our attention.

Are your files marked as available offline, or are they online-only?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

rickw55

Sorry for the false alarm. This is a new computer, and I'd forgotten that the Dropbox default is online only. I have corrected it, and the thumbnails show.

Thumbnails not loading in Dropbox folder in Explorer

Thumbnails not loading in Dropbox folder in Explorer

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