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niania's avatar
niania
Explorer | Level 3
2 years ago
Solved

Can't play music when I minimize the Dropbox app on Android

Hello. When I minimize the app while playing music on android it stops playing. I've tried to add a new player and open my files in external apps but nothing works. My whole music team uses dropbox and it's very incovenient for us, and I saw a lot of people talking about it on the internet. Do you think it would be possible to fix this problem? Thank you so much

Android
Mobile
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  • emilyc123's avatar
    emilyc123
    6 months ago

    Hi niania​ - we have been hearing you and many other users on this topic and happy to share that audio will now continue playing in the background, enabling you to better multi-task! 

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    niania wrote:
    Do you think it would be possible to fix this problem? Thank you so much

    There isnt anything to fix I'm afraid. This is by design. 

    Simply put Dropbox isnt designed as a music player. It does it to help people access single files for work etc. on the go, not, listen to music - hence the 20gb bandwidth limits apply to streaming via mobile devices. 

     

    The only work arounds I can think of are to use third party applications. 

  • emilyc123's avatar
    emilyc123
    Icon for Dropbox Product Manager rankDropbox Product Manager
    6 months ago

    Hi niania​ - we have been hearing you and many other users on this topic and happy to share that audio will now continue playing in the background, enabling you to better multi-task! 

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