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FixIS's avatar
FixIS
New member | Level 2
13 days ago

Folders keep opening by themselves on the web browser on my computer

By end of the day its around 6 of them. 
Notifications turned off 

desktop
View
Web

9 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    13 days ago

    Hey FixIS, thanks for posting here. 

    Do you mind sending over a full screenshot of what you see exactly on your end? 

    Are you using Dropbox via www.dropbox.com when this is happening, or the desktop app instead? 

    Let me know more details, and we can have a look.

    • FixIS's avatar
      FixIS
      New member | Level 2
      13 days ago

      First off all thank You for answer :)

      Desktop app, synchronised with many PCs via dropbox for one particular folder. 
      It will just open file explorer by itself with this folder like there is something new waiting. 
      Maybe it will open whenever someone on different device upload something in that folder? I really dont know. 

  • Electrify2015's avatar
    Electrify2015
    Explorer | Level 4
    13 days ago

    6 tabs open...

     Do you have Dropbox app or are you trying to validate something with Dropbox. Normally sites only open a new tab if anyone clicks on it, or SSO for authentication or any link from the app. May be malware, run a scan on your device.

    • FixIS's avatar
      FixIS
      New member | Level 2
      13 days ago

      Thank You for Your answer too :) 

      As i mentioned above its drop box app. And it is file explorer not internet browser which is opening. 

      Device is clean i tried


  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    13 days ago

    Hi there FixIS - thanks for bringing this to our attention.

    Have you tried rebooting your computer since you first noticed this? 

    If you did and this persists, can you quit the Dropbox desktop app and let me know if you notice any difference?

    Thanks!

    • FixIS's avatar
      FixIS
      New member | Level 2
      13 days ago

      Hi Walter yes this issue persist even after restart

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        13 days ago

        And do you get the same results even when you completely close the Dropbox desktop app as well or not FixIS? 

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