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Cindybbbbbbb's avatar
Cindybbbbbbb
New member | Level 1
2 months ago
Solved

My account was overquota and I made file changes since. Can I find those on the site?

I exceeded the storage but continued to update Dropbox files on my laptop.  My laptop quit working and when I log into Dropbox.com, the updated files aren’t there.  Is there any way to access them?

  • Hi Cindybbbbbbb, thanks for bringing this to our attention.

    If your account was overquota as you said, this means that editing existing files or adding new files in your local Dropbox folder wouldn't sync to the site.

    Do you see any file changes on the events page?

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Cindybbbbbbb, thanks for bringing this to our attention.

    If your account was overquota as you said, this means that editing existing files or adding new files in your local Dropbox folder wouldn't sync to the site.

    Do you see any file changes on the events page?

    This will help me to assist further!